Smoky Mountain Mailers Smoky Mountain Mailers

FAQ

Here are answers to the most common questions we get from small business owners. Don’t see your question? Call, Text, or email us.

How much does it cost?

We keep it simple - one ad size at $425 per postcard, reaching 3,500+ homes. Your business gets the same high-visibility space as everyone else on the card.

First-Time Advertiser Special: Just $375 for your first card!

Multi-Card Discounts:

  • 2 cards: 10% off (just $382.50 per card)
  • 3+ cards: 25% off (just $318.75 per card)

These discounts apply when you book multiple zones at once or pre-book future mailings in the same area. All pricing includes free design services, custom QR codes, printing, postage, and delivery to every mailbox in your selected zone.

What areas do you serve?
We currently serve 3 zones in the Knoxville area and surrounding communities. We have already researched and found the mail routes that serve new DR Horton communities in each zone.
How long until my ad is mailed?
You can find our mailing schedule for each zone on the homepage, along with the action required dates in order to participate on that card. Design submissions and/or approvals are due 3 days before we place the print order.
Can you design my ad for me?
Yes—professional design is included with every purchase. Send us your logo, photos, and what you want to say (along with any specials or coupons you might want to include), and we’ll handle the rest.
What if a competitor is already on the postcard?
We feature a maximum of 2 businesses per category on each postcard - one on each side. If your category is already full for a specific mailing, we'll help you find and hold a spot on the next available mailing in your service area(s).
Why allow 2 per category? Won't I be right next to my competitor?
No - the two businesses in your category appear on opposite sides of the card, so you're not directly competing for attention. We limit it to 2 because research shows homeowners want at least 2 quotes before starting a project. But unlike Thumbtack where their project details get sold to multiple service providers (triggering 15-20 contact attempts in minutes), having just 2 options on one card means they have choices without being overwhelmed. They'll contact you directly instead of turning to search engines or service matching sites.
Why DR Horton communities specifically?

Because we understand the move-in experience, the questions new homeowners have, and the MANY services they need because we've been through it ourselves.

DR Horton neighborhoods have a unique profile: they're filled with brand-new homeowners who are excited about their homes but often don't know local service providers yet. They urgently need fencing (to keep their pets contained), landscaping (because DRH only sods half of the backyard), painters (because all of the walls are contractor white), pet services (because they left theirs behind when they moved to this new neighborhood), handyman services (to install cabinet and drawer pulls, or install doggy doors, etc - things established homes come with -- but new build homeowners rarely think of until they are dealing with the reality of not having them) and so much more - and they're actively looking for recommendations.

Learn more about our story on our About Us page.

How do I reserve my spot?
Call/Text (865) 951-7952 or email [email protected]. We'll review available zones, ad placements, design requirements, and mail dates and get you set up right away.